FAQ

How to Start

Welcome to Pro Prep Center — your reliable UK partner for high-quality, fully managed third-party logistics. We specialise in Amazon FBA preparation, secure warehousing and precise B2C fulfilment, providing a service designed to support both growing e-commerce brands and established sellers seeking a more structured, dependable and scalable logistics solution. Our approach is grounded in professionalism, accuracy and a strong commitment to consistency, ensuring your operations run smoothly from the moment your stock arrives until the final shipment leaves our facility.
For guidelines on importing your products into the UK, see the official UK government guidance.

Common Questions

how to start with an FBA prep center – warehouse worker checking goods

How to Get Started

  1. Contact Us: Reach out to us via email, phone, or WhatsApp at +447832524225 to discuss your needs.
  2. Provide Details: Share information about the type of service you need, your products, and your monthly shipment volume.
  3. Send Your Goods: Order your goods in your company’s name but have them shipped to our address: Unit 5 D, Charlwoods Road, East Grinstead, West Sussex. RH19 2HG.
  4. Set Up Amazon Access: Grant us access to your Amazon account for handling labeling and shipping. For more details on setting up user permissions, you can visit the official Amazon Seller Central guide.

Below are some frequently asked questions to help you understand our services better.
If you have any questions during the onboarding process, you can contact us here for a direct support.

Frequently Asked Questions

Welcome to Pro Prep Center, your trusted partner for third-party logistics (3PL) services in the UK. We specialize in providing comprehensive solutions for FBA, storage, and B2C services, tailored to meet the unique needs of your business.

A1: Send us an email or contact us via phone and WhatsApp at +447832524225.

  • Find out what kind of service you would need (e.g. FBA, storage of goods, B2C service, etc.).
  • What type of product do you have (technical, clothing, cosmetics, toys, etc.)?
  • How many products do you send per month? (1-10-100-1000).
  • Enter your company details, company name/number, email address, office address.

A3: You order the goods in the name of your company but at our address:
(Unit 5 D, Charlwoods Road, East Grinstead, West Sussex. RH19 2HG).

A4: When it arrives, we’ll send a photo of it on WhatsApp to see if it’s okay or damaged.

A5: If everything is OK, then I will give you an Excel sheet in which you write how much of which product to send.

A6: Send an invitation to the email address info@proprepcenter.co.uk in your Amazon account, add us to the User Permissions History menu in the settings found at the gear icon in the upper right corner.

A7: You give access to your Amazon account, including the Shipping and Inventory areas, and we handle the labeling and shipping for you.

A8: When it’s ready, we’ll send you the invoice with a 2-day payment deadline, so you can pay before the goods leave us. You can pay by bank transfer or bank card.

Ready to start? Visit our Contact page or Get Quote Now!